HIM & HER Concierge Services
Care. Support.
Peace of Mind.
Personalized, non-medical concierge support before, during, and after your medical appointments or procedures — so you can focus on what matters most.
Compassionate support. We'll handle the rest. Serving Knoxville and the surrounding communities.
Non-Medical Companion & Transportation
Many outpatient surgery centers, endoscopy centers, cosmetic surgery practices, and ambulatory surgery centers see patients who have transportation challenges or who don't have a responsible adult available to help before or after a procedure. We help bridge that gap with professional, non-medical support for appropriate patients — reliable transportation and companionship when family, friends, or caregivers are unavailable.
Services & Rates
Straightforward pricing for transportation and companion care. Need something outside these ranges? Just ask — we're happy to provide a custom quote.
Transportation Services
One-Way Rates · From Pickup Location
Includes
- Transportation to and from appointments
- Professional escort service
- Assistance entering and exiting the facility
- Peace of mind during your journey
Caregiver / Companion Services
Companion Support By Time
Includes
- Waiting with the patient during the appointment or procedure
- Transportation assistance
- Post-procedure companionship
- Prescription pickup (with authorization)
- Light meal preparation
- Recovery support and observation (non-medical)
How We Help
Support tailored to every stage of your appointment or procedure.
Before
- Transportation arrangements
- Appointment reminders
- Escort to the facility
- Emotional support and companionship
During
- Waiting with you while your appointment is completed
- Communication with approved family members
- Transportation readiness for discharge
After
- Safe transportation home
- Prescription pickup (with authorization)
- Light meal preparation
- Help getting settled comfortably at home
- Non-medical companionship during recovery
Who It's For
Ideal for out-of-town patients, anyone needing an escort home, post-procedure recovery, and peace of mind for patients & families. Patients undergoing procedures such as:
Strictly non-medical. Our services do not include nursing care, medical monitoring, medication administration, wound care, personal care services, home health services, or medical decision-making.
Caregiver requirement. For patient safety, each patient must identify a responsible adult caregiver (age 18 or older) who can assume responsibility once our services conclude. We verify caregiver availability prior to service whenever applicable.
For Surgery Centers & Discharge Planners
We'd welcome the opportunity to serve as an additional resource for your patients. We're happy to provide brochures, referral information, patient handouts, and contact information for your discharge planning team.
Reserve concierge support
Call or text to arrange transportation or companion care for an upcoming appointment or procedure. We'll confirm the details and take care of the rest.
Call or text 865-666-8070 — we're glad to help.